Shipping policy

Shipping Policy – Cupid’s Last Stand

Shipping Policy

At Cupids Last Stand, every item is made to order and shipped directly from our print partners. This page explains how shipping works for our print‑on‑demand (POD) products.printify+1

1. Order Processing Time

  • All items are made to order.
  • Typical processing time is 2–5 business days before shipment (excluding weekends and holidays).
  • During peak seasons (Valentine’s Day, Christmas, etc.), processing may take a little longer.

2. Shipping Methods and Estimated Delivery

For most orders, our print partners use standard tracked shipping.printify+1

Typical estimates (after processing):

  • USA: 3–8 business days
  • Canada: 5–12 business days
  • UK & EU: 5–15 business days
  • Australia & New Zealand: 7–20 business days
  • Rest of World: 10–30 business days

These are estimates only; carriers can experience delays due to weather, customs, or other factors we can’t control.shopify+1

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination country/region
  • Product type and weight
  • Current rates from our print partners and carriersprintify+1

From time to time we may offer free shipping promotions or a free‑shipping threshold; any such offers will be clearly indicated on our website or at checkout.oreateai+1

4. Where We Ship

We currently ship to most countries worldwide. However, there may be some regions we cannot serve due to carrier limitations or restrictions.easyship+1

  • If we are unable to ship to your address after you place an order, we will contact you and issue a full refund.
  • We do not ship to certain sanctioned countries or locations with severe logistical restrictions.

5. Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with tracking details (when available).
  • Tracking updates may take 24–48 hours to appear after the label is created.
  • If you haven’t received tracking after 7 business days from your order date, please contact us at [your support email].shopify+1

6. Multiple‑Item Orders

Because we work with multiple print partners and fulfillment locations, items in your order may ship separately.[printify]

  • You may receive separate tracking numbers and packages.
  • Shipping charges are calculated to account for this where applicable.

7. Customs, Duties, and Taxes (International Orders)

For orders shipped outside your home country:

  • Customs fees, import duties, VAT, or other taxes may be charged by your local customs office.easyship+1
  • These charges are the responsibility of the recipient and are not included in our product or shipping prices.
  • If you refuse to pay customs and the package is returned or destroyed, we may not be able to refund your order.

8. Lost or Delayed Packages

If your tracking shows no movement for an extended period or the package is marked as delivered but you did not receive it:

  1. Check with other household members and nearby neighbors.
  2. Check with your local post office or carrier.
  3. If you still cannot locate the package, contact us at [your support email] with your order number.

We will work with our print and shipping partners to investigate. If the carrier confirms loss or non‑delivery, we will typically offer a replacement shipment where possible.printify+1

9. Incorrect Address

Please double‑check your shipping address at checkout.

  • If an order is shipped to an incorrect or incomplete address provided by the customer, we cannot guarantee replacement or refund.
  • If the package is returned to sender, we can reship it once you pay the additional shipping cost.termsfeed+1

10. Pre‑Orders and Seasonal Items (If Applicable)

For any pre‑order or special seasonal items, shipping timelines will be clearly stated on the product page. Those timelines override the general estimates above.[shopify]

11. Questions

If you have any questions about shipping before or after placing an order, contact us at:

Email: Support@cupidslaststand.com
Subject line: “Shipping Question – [Order # (if applicable)]”

We’re happy to help you understand when your Cupid’s Last Stand goodies will arrive.